Ikea does suck, and I work there how ironic.

Yes IKEA sucks, but your story was so boring I puked my brains out through my eye sockets and could not read the whole thing.

fuck ikea..... i hope they go out of business and back to sweden or where ever the hell they're from

On Arpil 28th my 3 year old son had his hand crushed in the elevator door at IKEA in Schaumburg, IL.... I had to actually pull his hand out from the door... it sucked it right in! It took 15 minutes before someone finally brought an icepack..... 15 employees watched from about 15 feet away as I was trying to hold an ice pack on his hand, hold my 16 month old... not one person offered to help or assist me! I called the manager the next day, to inquire where to get my copay ($15)reimbursed for the trip to the ER.. I was told IKEA doesn't do that.... I reported their elevator to the city inspector (and it was found faulty).... Today I was just told that this IKEA has no manager, and they do not report to corporate and a guy named Bob will handle this as he apparently manages and collects all the money for this multi-million dollar store! I told Curtis (the manger on duty) that if I do not receive at least a phone call from someone about this, I am turning this over to my attorney on Monday! Apparently, they don't have lawyers or law suits in Sweden! Incredible!

College Park, MD IKEA:
The worste is trying to return something. I waited 60 minutes to return a $12 item. This was on a Tuesday morning when they were not very busy. I was fucking pissed! I spoke to the mgr Caroline- she was worthless.

Try an Ikea in Canada. Went to the one in Vancouver (the literal translation of Vancouver is, "We'll do something about the homeless as soon as it stops raining.") and after picking out all the stuff I wanted, got to the checkout only to be told that I couldn't use my credit card because instead of signing it, I wrote CHECK ID (not uncommon in the US). My argument with the cashier escalated to the point where the manager was called over. The manager proceeds to tell me that when she goes to the US they check her ID but she thinks it's because they are being racist. What an idiot! I hope she and the cashier broke a nail or two trying to move the 400 lbs. of furniture I left in the chekout lane. No where else in Vancouver (or the world for that matter) have I yet to have a cashier tell me that my card is invalid.

Ikea sucks so hard. If you want to order, let's say kitchen accessories you can only get half of the parts online and the rest you have to go to their friggin store for. What's the point? Their return policy sucks. I drove the 3 hours for our kitchen cabinets to pick them up and the order was wrong. They were nice enough to ship me the shorted parts and when they got here they were damaged beyond use. It was documented and they didn't resend good parts. I ordered two of the exact same cabinets and one was screwwed up from the factory and they want me to purchase an entire new cabinet instead of just the $19 frame I need. I couldn't get a return on it since I tore the cardboard box from it before assembling it to find out it was screwed. I hope the company goes bankrupt.

Ikea blows. I tried to place a phone order for $4,000 worth of furniture part of which was a matching sofa and ottoman. I was told that half my (sofa and table) order was instock and half (ottoman and bed) was not. They could not even give me an estimate as to when the rest of the order might arrive. They estimated between 2 and FOURTEEN weeks! I asked if they then hold the in-stock items for me until the rest arrived to be shipped. They said "they don't hold items for customers" I then asked if they would deliver the stuff that was in stock now and deliver the rest of the stuff later so that the instock stuff doesn't sell out in the meantime. They said they could, but I'd then have to pay both delivery charges. I thought that was insulting considering the amount of money I was spending and argued that I'd pay one delivery fee only but not both. They said, more or less, too bad then. I even asked if they could send it to the closest store for me to pick up so that no one got stuck with an extra delivery fee. They said no. My arguement with them (based on experience - ANOTHER story to follow) is that if they aren't willing to ship the instock stuff now, and they aren't willing to hold it for me, that by the time the other stuff arrives, the previously instock stuff will be gone. This could go on for quite a while! They agreed that could happen, but still were willing to do nothing for me. (OTHER STORY - I bought an ottoman there two years before and had wanted a second one, but they only had one left. THe guy said they would have another shipment in a couple weeks, so I bought the first one that day so I could make sure I liked it and figured I'd pick up the second one later when they arrived. THey were then DISCONTINUED! So I got stuck with one mismatched ottoman.) Anyway, after my most recent episode I asked for a manager and was told I'd get a call back within 48 hours and finally got my call more than a WEEK later. The manager offered me NOTHING at all. So I told them to shove the order up their ass and bought my furniture elsewhere! Thanks for letting me vent, I needed that - it's still fresh! :op

Click the link to see how I feel....

i went to the (new) ikea store int the twin cities area it took about 40 min to fine a parking spot then a 10 min walk to the store only to wait outside to get in ( good thing it was warm out that day) we got in the store and could not move as people where looking at every thing and trying to figure out how the store worked (directions where posted and keep in mind you had time to read them while waiting to get in) while walking through the store with my wife there was an rather large woman with a cart ( if i have to wait to get into the store why would they give people carts to leave sitting around) every time we had to stop to look at something or to wait for other people to move the lady would hit me in the ass with the cart at one point i was ready to throw my wife in front of the cart to keep it from hitting me the woman never said anything to me but kept smiling when i glared at her after hittign me the third time then things get worse we get to the warehouse and have to wait again cant get down the isle we need as the fat lady is trying to figure out how to get something that weighs as much as her off a shelf over her head anyways that hell ends and its time to pay and they are arguing with the person in front of us about the payment type and this eats up about 10 more min of my life then its time to leave and t hink GOD that was the easy part

i work at IKEA. I hate it. They suck to work for and suck to shop there. IKEA just sucks!

omigod i hate ikea too it just sucks so bad coz it's:
- ugly
- expensive
- has freaky product names
- it takes aaaages to get the HELL OUT of that store
- and well I just hate Ikea completely because they have lousy and expensive delivery and the stuff just sucks espy. the ones that require 16 different screws (WHY!!) and the best is when you come home open the package only to realize SCREWS NOT INCLUDED!!

I ordered kitchen cabinets from Ikea. Beware: the catalog price doesn't include what you actually need to complete your kitchen. It should have been $2000, but ended up being $2500 when you add all necessary pieces. Additionally, delivery was supposed to be $79. It turned out to be $79 for the 1st 20 items then $1 per item thereafter. Everything is boxed separately (hinges, drawer pulls, cabinet base, trim all in little boxes). The small box of hinges and drawer pulls cost me $50 to deliver ($1 per hinge, pull, etc.). Total = $179 for a *small* kitchen. They are scam artists and I will never shop there again and I encourage you to avoid them as well. I called them and emailed them to complain but they say they won't do anything.

I had been working in 10 months since and I justed found out that IKEA Mangment won't let me have some of vacation or hoilday weekend for my away, and have hard time with IKEA supervisior. Because Selfish IKEA business their Attitudes. So, I will quiting my job anytime. I will never forget it and IKEA Bitched caused took away my personal life and wanted me to stay my working is Slaved all the time and no Break my vacation or leave !!!!!!

Yeah, Ikea sucks. The abundance of cheap goods and dead tree products is frightening. What is even more scary is that people have the time to wander around in that place. About as scary as people who wander around blogs writing about how ikea sucks. You suck.

For all of you that need a place to vent your frustration, I welcome you to join me on my new website:

http://www.fuckikea.com

The revolution is about to begin.

Best wishes,
Ivy

Ikea furniture sucks. It is made of crappy quality wood that won't last long enough. It is cheaper but the bookshelves bow down with minimal books, entertainment center cracks with a 24" TV, dresser comes off the railing made of compressed wood.... I was foolish to buy them but NEVER again.

Ikea blows. I spent 4 hours there today fighting with associates and finally the store manager about shipping on my sofa. The address on the shipping receipt was for a city 15 miles away from where I live! I have never been so angry in my life. A few of the associates sensed I was about to blow and were helpful. The bitch who finally printed out the sheet for me to take to the cash wrap wasn't helpful. I threw the sheet away and requested the sofa myself in the warehouse. Why should she get credit for "helping" me. Unfortunately I love the sofa.... hate ikea.

I purchased a bed at Ikea and it came supplied with 2 right feet. I called and asked about replacements. The totally unhelpful assitant told me to drive the 60 miles to the store and ask if they had a replacement. this was totally unacceptable.
I was put through to Don who called himself the General Manager. He reitterated the same option and to,ld me how wonderful Ikea was. I explained that none of this benefits me in getting the product I paid for. he offered to have the store contact me (IN 48 HOURS !!!!!). He told me I needed my receipt and while I fetched it the bastard cut me off. I had already spent in excess of 30 minutes holding.

Ikea sucks big time.

HaHaHaHa, fucking great humor, i typed in "ikea sucks" at google and it found about.. lets see.. 500 pages?

Ikea rules you stoopid whitegirl! I bought a table for Stephanie Cruz my girlfriend and its still working. I put my stolen pd150 camera on it while I'm editing the new import flavour DVD with my G4 mac. YOu suck donkeyballz and horsedix since you obviously don't know the QUALITY ikea has. Don't let me break a futon over your head to make you listen to the filipino dream talking! Ok time to have some gay sex with Steve Pascual....later shitslap

Hi All:
I am not an attorney but have sued Ikea because I got hurt using one of their chairs, they have been very, very ugly. I could list all the horrible things they made up and did during the litigation but one is just priceless: They repeated over and over again that no one ever complained in the history of mankind about the chair that really hurt me bad when it collapsed under me. For 9 months of litigation (in every court paper they filed) they said how crazy I am because I wanted them to look into the design of the chair (which I since learned from a structural engineer that it IS DEFECTIVELY DESIGNED AND IS A DANGER TO ANYONE USING IT). On the eve of trial they finally revealed that they actually have had numerous complaints about the IKEA SANDI model chair.

Let me know if anyone else has had Ikea products that didn't work for their intended use- broke easily, hurt you or family, etc. The only way to stop them is to force recalls of their crap like I am doing. I can help and would love to stop Ikea and their false advertising.
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you can contact me at fabfonz at yahoo dot you know what

reading all the comments on how shitty ikea is .found that out the hard way when i spent alot of money to get some shitty furniture that was so poorly made i can't use half of it.they have lost a customer for life.the way they treat customers when there are problems is so wrong.once they get your money you are sol.i warn everyone i can about this shitty company.

The ONLY way to shop at IKEA is like, on a Monday morning.

The stores are *EMPTY* Drive right up to the front door and park. Show rooms are empty. Warehouse is empty. Checkout lines are empty. It's a heavenly cinnamon bun scented paradise.

IKEAphobia, the Movie Musical just premiered online at www.ikeaphobia.com. Enjoy!

I was at the IKEA in Conshohocken, Pennsylvania yesterday. The cashier was rude, so I asked to see the store manager. Instead, she called the security guard who lied and said he was the manager. It was laughable, since he was wearing in a knit cap, sweater vest, and a parka. After I challenged him three more times he backed down and admitted he was a security guard. I also asked him to see the store manager and he refused. I ended up leaving without buying anything. What a bunch of morons. They probably wonder why they can not find a job that pays a living wage.

IKEA rocks, Ikea customers are fucking morons. You retarded ass people love to jam in here on the weekend like you need meatball's mainlined to your veins. Get the fuck outta there, it's saturday, spend some time with your snotty kids at the park or something. Instead, you wanna drop your brats off at the ballpit, and fight your way through the store with the 5000 other retards that want to spend their day off just like you're dumb ass. Get it together jerkoffs. You want good service? Stay the fuck outta here on weekends! Simple as that. The last thing we need on a busy Saturday is your dumb ass asking where the fuck something is that's right infront of you. Weekends are the worst at this place, we're gonna put our heads down and charge through this 8 hours so we can go home and do the shit that you fucks should have been doing the whole day, ENJOY THE WEEKEND!!! DON"T GO SHOPPING YOU FUKING IDIOTS!!!!!!!!!

IKEA workers are not McDonald employee.Treat them like shit and they will treat you shit.I worked at IKEA for 2 years when I was a student and I came to the conclusion that most IKEA customer are plain stupid.I've had customer threatning to personnaly sue me because I told him that he had to come back to the store to get his 2 missing screws.Of course I was not the one making the policies and the guy lived 20 min away from the store and we argued for almost 30 min.Of course he asked to speak to the manager thinking that the manager was would give him a big compansation or something but he was so wrong.Managers aren't there to give free stuff and compansation,they are there to tell dificult customers to get there ass back to the store .When you buy a computer, a vcr or radio that does'nt work you bright it back to the store, you don't call the store but go back to the store.At IKEA it's the same thing.You have a defective product or what ever you come back to the store,that's it.If you live 5 hours away from the store that's ok.We woud send you the part by mail.Now don't ask us to send them by Puro or FedEx because we wont.If you buy at IKEA dont be a cry baby because you will cry,cry and cry if you if you have the snallest problem because we will help you we wont get on our knees because you ask us to....

I am a former IKEA coworker of almost 6 years ppl let me warn you the furniture is crap and they treat their employes like crap. They brainwash you on your first day their, and you have to play the compny game if not you are gone!! I thought salvery was banned eons ago, silly me. Is IKEA a big box store? Nope it is more of a concentration camp. If you value your soul never shop there.

I can count on my hand the number of customers who have treated me with respect and dignity versus the million and one assholes who storm through there each weekend. You people SUCK. None of the employees are impressed that you spent five hundred dollars on particle board crap, we wouldn't even be impressed if you spent twice that in a REAL furniture store, like pottery barn. If you've ever asked to speak to a manager, then you're the exact definition of the douchebags I'm talking about and you're the reason this planet sucks so much. Fuck you, I hope your families abandon you.

I just recently bought a bed and a desk there. At first glance, they seemed awesome; however, I soon realized that I was mistaken. The desk took forever to set up because some of the wholes were drilled wrong. I've forced it to work for now, but I wouldn't be suprised if it collapsed on me...like my fucking bed. The bed instructions are simple - there's absolutely no way I fucked up. I double checked my work about a hundred times, but when I move on the bed, the box spring falls through the botton because the only thing supporting it is two metal rods that aren't wide enough to hold up my twin-sized box spring. I'm not gonna go complain to customer service or anything, but I'm also never shopping there again.

I fuckin hate IKEA, I went there for the first time yesterday and I wish I never did. 1 hour drive to get there. The place was so fucking crowded it was like Black Friday. People kept stepping on the back of my shoes, I was about to hit someone. Then when you find stuff you want you have to write down numbers and go find it, in there maze like store. I asked a sales associate if IKEA carried Vanity's. And she said something I couldnt understand and then laughed like a dumbass bitch. I looked at her and said do you or do you not carry vanity's, I dont know what the hell you just said bitch. All in all it was the worst experience ever and I will never ever return to that fucking hellhole store. It's pure torture!

IKEA sucks donkey balls. When I first arrived, as a broke-ass college student, I was excited to see decent-looking furniture at affordable prices. I bought a dresser that looked sturdy enough until I brought it home, put it together and realized the drawer bottoms were made out of fucking cardboard! Seriously, fucking cardboard! If you put more than 2 shirts in it the fucker it collapses! I am surprised there has not been unpheaval by Swedish people for having there national identity associated with such garbage. That's all I ever hear about, IKEA fucking Swedish this and that, like that makes it so trendy, stupid yuppie douches! When did Swedish become so cool? From my experience, it seems that Sweden is the Walmart of Europe!

Dear Ranters-

If you ask me all of these bad experiences are a result of the following:

-Idiot Customers
-Idiots who still pay with checks...pay bill with your checks not for goods FUCKIN SENIOR CITIZEN
-BAD Parenting (To the Dr. Jackson Character in the first few comments)
-Cheap asses who look for retail bargains at thrift store prices
-Coworkers who hate working their because IKEA won't wait hand and foot on them
-Fired coworkers who are too fucking lazy to work and blame it on their job...bet your doing the same thing now as you did when you worked for IKEA.
-Dumb Ass customers who go to store openings knowing that IKEA stores make an opening a big event (NEWS RADIO CIRCULARS)...OF COURSE THERE IS GOING TO BE THOUSANDS OF PEOPLE IN THE STORE...DON'T GO IF YOU CAN'T HACK THE CROWDS YOU FUCKING DUMB SHITS!
-Illiterate FUCKS that think the directions are wrong...THE DIRECTIONS HAVE NO WORDS!!! LEARN TO VISUALIZE RATHER THAN READ!
-and then you got IDIOT FUCK FACES who buy a .99 cent scrub brush and expect coworkers to bow down to you...and then customers have the nerve the threaten not to shop at IKEA again...i got news for you IGNORANTS "GOOD FOR YOUUUUUUU" *thumbs up*

if you dickheads are gonna bitch and moan about your experience i think you need to step back and look at yourselves...you all sound like a bunch of fuckin yuppies from the sticks who have nothing else better to do but bitch and moan...you're so fucking lonely at home that you go shopping at a store that typically takes 3-4 hours to shop in and make it the crisis of your life. YOU AIN'T SHIT AND YOU WON'T AMOUNT TO SHIT AND IF YOU ACT LIKE STINKY SMELLY SHIT YOU CAN EXPECT TO HAVE YOUR ASS TREATED LIKE PURE UNADULTERATED SHIT!

i have a solution:

Go home, fuck your spouse, partner, whatever, have more babies, be more responsible parents and not let your child put their hands in elevator doors Dr. Jackshit! Of course the coworkers aren't going to help because that's your own damn fault. next time stop thinking thrift and think responsibly maybe next time your child will learn their lesson...and maybe dad will learn his lesson.

Regards,
Your mom you fuckin scum suckas!

The only problem with IKEA is the customers. I've worked retail for 10 years now, 5 of them for IKEA. I have never been so abused by customers as I have been working there. I have been threatened and called everything but a nice girl by people with no money but a over-large sense of entitlement. Here's a clue: If you yell, threaten, belittle, insult or just plain piss me off, I will personally make sure that your visit is as unpleasant as I can possibly make it. You want to threaten to never come back? Good. That means I've achieved my goal. Just remember: you get what you pay for.

just discovered this place.
I started to work for Ikea Fontana before it opened and stayed untill it closed. Sad little store really not very many customers in the end. (cause of traffic, sierra off ramp was such a pain.) anyway. most you cats are right. the furniture is overpriced the customer service really did slow you down and for the most part it was cheap materials that went into the product, oh sure it had its gems if you knew how to find them. overall the biz is set up to make money, as much as possible!!!!!! with these nifty little gadgets and far out looks that made you feel like you were on the edge.(plastic lots of plastic) i worked there over five years. (+ or -) they wanted profit, bottom line of any biz.. i remember a bed called Buvik.. kool looks but cheaply made..(platform bed no box springs low to the ground a shin killer@!!!!and the bed side tables never were in stock and were overpriced) it sold like crazy .. went from $190 somthing to $438 and they still kept commin to buy it. ikea seen a good thing and jumped on it and people got suckered. It was a catalog item and those of you that worked there knows what that means. as soon as the new catalog droped the price shot up. (catalog items they tell you are things they are promising to have for at least the duration of that issue. never let them tell you they are discontinued. 99.9% they routed the incomming stock to the higher volume stores, that store may only get what they project it will sell(common thing at most retail stores). have em check "OIMS".. Two systems they use there.. the regular system that you normally see them use when they make a "booking" (that sheet with your purchase you take up to the casher) and OIMs..

yeah yeah.. i wish i had givin my time to somethign else but i was goin to skool back then and in the end it was paying like 10 an hour. Customer service? Well it was located in Fontana California so that speaks volumes.(store is long closed March 97 i think) Lets say ive seen many angry people who didnt need all that grief.
The chrismas tree sales did well.. good trees I would always buy one. Plus they had good Christmas parties. first time at Grand Central Station in L.A and the next 4 where at the Queen Mary. We all got watches one time and at another we gold these cheap gold plated calculators with the Ikea logo on them.. i still got that.. kind of a inside joke.. Would I buy anything. from them. prolly not.. these two chairs I have in my home office and some of my other stuff are from Ikea..ie the glass table tops with metal frames.(Elving desk set I think?) (desk, corner and comptuer ) I got them in the "AS IS" dept.. same place I got alot of my other gear.. Skye lounger for $40 bucks.. if you worked there you"ll know about that chair and how much it is.. lol.(discontinued prolly)..btw the chairs have lasted cause they are of the few things that are made good. lots of my kitchen things. some area rugs. chest of drawers which brings me to the reason why I found this site.. Its a Bjorn chest of drawers.. pine like most things they have. its the drawer rails. of all things to make them out of. Plastic,, cheap plastic.. im surprised that they lasted this long. I need em and ran across this page. now I know personally that Ikea always has a massive stock of parts in the back.. I know... all the stuff that comes back and damaged product gets thrown away or parts are saved so if they tell you they dont have it then press the issue and ive seem em pull a new product off the shelf and pull its parts so you can have yours. and never ever buy the "its easy to put together story.." thats a joke.. ive been sent to many peoples homes cause they just didnt know what they were doing and have spent alot and made the threat to take it all back if sombody didnt come out there and set it up. and one more thing.. customer service should get paid more. employees were butt holes sometimes but so where the customers at times. dont be a jerk when your in there but then again dont let ikea push you around.
Memories of Ikea Fontana !!!! Good times Salute to any who have worked there and remembers.

IKEA is all Crap. I had a freind rave about how wonderfull the cafeterai was and waht a great palce it was to shop went there on a thursday afternoon. Ate some meatballs. Not impressed. Especial as the kitchwen emploeys were too lazy to rag off any counters. Plus the furniture all the merchandise was of extreamly low quality. People who are compairing this junk to Walmart are insulting. Some of What walmart sells is crap. But at least 50% of it is of reasonible quality. I din;t see anything at IKEA that was worth the energy of dragging home. It all off such low quality I wouldn't even drag it home if they gave it to me for free. IF they gave me $50 to haul it away I am cheap enought I would, but it would go straight in the trash. It's fricking garbage.

I know someone will coment that they are on a budget and need cheap childrens furniture etc.... I have two words for you Cardboard and Ductape. You could build furiture yourself of much better quality that IKEA's stuff out of Cardboard and Ductape.

I can not overstate that this stuff is of extreamly low quality. The one thing I do wonder is who actualy buys this stuff? Didn't they get a chance to look at it first? Or are they just dumb. I am sorry but I have little sympithy for anyone who bought something at one of there stores. I can see if you got fooled by the catolge. But upon observasion a reasonible person can tell this stuff is junk.

I work at IKEA and all I have to say is that people who shop there are all FUCKING IDIOTS. Maybe the reason why people receive such bad customer service is because IKEA coworkers are about to have a mental breakdown from dealing with such rude, impatient and illiterate shitheads all day. And as for the complaints about IKEA's crappy furniture, what the fuck do you think you're going to get when you pay half the price that you'd pay anywhere else? For fuck sake, stop complaining and just shop somewhere else.

How about this.
I was planning on buying a loft bed. I picked out all of this lovely crap to match the bed. By the time I got to the warehouse, I had been shopping for about 3 hours. But of course more than half the time I spent there was trying to get the hell out of there. When I went up to an employee to help me get my loft bed, the guy says: "Oh...that item had a defect and it had to be called back."

OKAY. ANSWER ME THIS: WHY WOULD A STORE PUT UP AN ITEM FOR SALE IN THE SHOWROOM AND NOT EVEN BE SELLING IT?

The employee has no answer and merely shrugs.

STUPID!!!!!!!!!
JUST STUPID!

EATING SHIT > IKEA.

(:

This is ridiculous. You people who sit and complain don't have any concept of how you got into these situations, because you are too stupid to realize that you caused it. Most people who end up in situations like this only have themselves to blame, no one else. Not the employees of IKEA and certainly not the company itself. This goes for any retail situation. People are just uneducated and don't bother to put the time and effort to think before they buy. If you buy something you should educate yourself on what exactly you are purchasing. What may be a bad decision for you might be an excellent decision for someone else. Don't just look at something and say "Wow, that's pretty, I want it!", but make sure it fits your needs and purpose. Don't ruin other people's oppurtunity to purchase reasonably priced functional furniture, because your fat ass 350 lb body breaks a chair that is only meant to support someone who is at a normal size and weight. If you buy something that doesn't suit your needs and current situation than you deserve to wait in line to return it. Also, you only have all the other dumbasses to blame for your long wait to return an item. Some people think its fun to bash companies that provide something suitable for those people who are not rich and want to buy affordable things. Maybe if the rich suburban republicans would quit buying from IKEA just because they hear it is trendy and go back to spending the $1000 on a coffee table at Pottery Barn we wouldn't have this problem. You get what you pay for and when I purchase from IKEA it meets my needs and I'm very happy. If you don't like it don't go there. Don't ruin it for everyone else. Life is what you make of it and these people that do nothing but complain have truly miserable lives and I feel sorry for them.

>>

I SOOOO AGREE WITH LAUREN.

I work at IKEA and I HATE it. Being a Customer Service coworker - don't buy crap you don't need, you get what you pay for, PARTICLE BOARD, and if the public knew how to READ (which they clearly don't) they would have no problem navigating the store and locating the PROPER merchandise by the corresponding tags and numbers. Customers are RUDE, IMPATIENT, and UNGREATFUL, we are there to HELP YOU, not be your f*ckin slave and if you want to be treated well, treat those who are helping you with a little more respect - we just work there, we don't make the policies or the way the store is run. Should we go to your work place and treat you like shit because we don't like certain aspects of your company?

If you worked for them you'd really know what "IKEA SUCKS" means,but then what would you expect from a company founded by a guy who was a member of the Nazi party until 1956?
No wonder the guys I work with refer to him as Ingvar Kuntrag.

I hate all stores, so I placed an order on line. After 24 hours with no email confirmation, I called. Had to wait the standard 15 minutes, and then was told that my item was not in stock. I asked why they didn't email something, and they said..... Because it’s out of stock??? What? Apparently, they only email you if it's in stock. Then he offered to place my order on back order. I asked, "Isn’t it already in back order?" He said no, he had to place it, and it's a good thing I called.

OK, next logical question... what's the difference between an online purchase that's out of stock, and one that's on backorder? According to the person on the phone, out of stock still gets CHARGED to your credit card, and if he places it on backorder, they will call when it comes in and NOT charge my credit card until I approve it by saying I still wanted it.

Also keep in mind that while on hold, I was reading THIS web page.

OK, since I am in Atlanta and we have a store here (but the item according to the web page was out of stock here), he offered to transfer me to someone who could tell me when the next shipment would come in. That was actually sort of nice, and renewed my faith.

So after waiting another 20 minutes I get connected to another very nice person. It appears that the Atlanta store "may" have some after all. According to this person, the Internet is usually wrong. OK, so now I want to cancel my order, because _IF_ I go to the Atlanta store, I don't want to ALSO get two in the mail, and I sure don't want them to charge my card for it. Delivery was roughly 50% of the cost of EACH chair (chairs were $235 each, and deliver was $235 total). Unfortunately, she can't do that....

So after another 20 minutes on hold I am really beginning to wonder if I want to spend 4 hours in the Atlanta store on the possibility that they may have them even though the internet says they don't. What kind of business are they running? OK, next live person. I seems that she can cancel the order very easily, except it's "locked" because someone else is sill working on it. I have been on hold for 20 minutes since the last person, what could she still be doing? Well, this person, also very nice assured me that they could cancel it from the "internet side" whatever that means.

I confirmed about 6 times that my card wouldn't be charged. Good thing I used my AMEX as they are very good about disputes. OK, I have now spent 60 minutes of my life on the phone with IKEA, all because their website is about 5 or 6 years behind the times. You can't pull up your order, or it's status. If you could, this would have all be unnecessary. Overall, a very bad online experience... Although the people on the phone were nice, they were almost powerless. Ikea... just not for me. I don't think I am going to go to the store.

However, I would like to say this.... everyone who talks about how rude Ikea employees are... there are bad apples in every bunch, but as the majority of people are nice, I am sure majority of Ikea employees are too. Just remember, you get more with honey, than vinegar.

As an IKEA worker I can tell you they {management} couldn't care less about the customer or the worker on the frontline,infact the little worker is the meat in the sandwich between the customer and management,so "powerless" is an understatement.These are the workers that hate IKEA.The workers that write all the "IKEA is great" stories are either management,who can more or less hide from the customer or break the rules to get rid of the customer who is making it difficult for them.
That's how it is in Australia,anyway and seems to be no differrent anywhere else by the looks.Just Google "IKEA SUCKS"or "I HATE IKEA" or "Ingvar Kamprad+Nazi"and you'll have hours of interesting reading.
Infact I could go on for hours,too.
The bottom line at IKEA is the $$$$$$
but they want to squeeze that from the Co-worker by paying them as little as they can and the customer by making them do as much of the work as possible.
I'm amazed customers keep coming back to be treated like this,workers need to pay the bills but what's the customers excuse,it's not as though it's great furniture.
(why do you think Ingvar is the richest man in the world ?...yes...yes...we know you're not the richest man in the world Ingvar...yes...and together we save...and IKEA cares for the planet...but really the only true words you have ever spoken is and I quote..."Most things remain to be done"...well at IKEA they sure do.

I hope you get reincarnated as a customer service co-worker who has to take shit from the worst customers you could imagine and you have to abide by your own companies'stupid rules...in other words rot in hell.

The new Ikea in Canton, MI opened by my house. I love it, but definitely look into the products I'm buying. They range from "cheap joke" to "indestructable", and you usually get what you pay for.

The comments about the moron customers are true. I'm talking to a salesperson, and some random asshole comes up and starts demanding answers, freaking out that he can't find a lamp, and insinuating that it's somehow her fault. WTF? Big cow families plug up whole aisles, etc. I'm fat too, but at least I have the presence of mind not to OBSTRUCT things!

I work in retail, and if one more customer makes the "come here"/"prostate exam" gesture, I swear I'm going to snap. "Hey you" and whistling are full of shit too.

come on people, get to work! stop winning!

I think you mean wining Jossie,because there's not many winners in IKEA .-)

i HATE iKeA AND i WORK THERE
i WORK IN CUSTOMER SERVICE WHICH I LIKE AND MOST OF THE CALLS ARE OK BUT WE GET SOME MORONS CALLING UP SAYING THINGS LIKE WHERE DOES THIS PART GO AND HOW DO i DO THAT AND WHY ARE YOUR INSTRUCTIONS SO HARD AND WE ARE LIKE WHY DO ONLY MORONS BUY OUR STUFF IF YOU CANT READ DONT PICK UP A BOOK DONT CALL US BECAUSE THE PHONE IS A BARRIER AND ON THE OTHER LINE THERE IS A SMART ARSED SO AND SO WHO HAS MENTALLY TOLD THEMSELVES OUR INSTRUCTIONS SUCK WE WILL EXPLAIN IN GREAT DETAILS HOW TO DO STEP 8 ON PAGE 4 BECAUSE WE ARE DEALING WITH CONSUMERS HERE AND REALLY ANYONE WHOS WORKED RETAIL WILL TELL YOU CUSTOMERS REALLY DO SUCK THEN CLAIRE OR MARK WHOEVER REALLY WILL COME UP WITH A HANDFUL OF OTHER UNRELATED QUESTIONS ABOUT STEP 8 BECAUSE THEY CANT GET @ THE FACT THAT OUR PROUCTS ARENT REALLY SO HARD AFTERALL MORONS ARE ON THE OTHER HAND OR HOW WE GO BY THE BOOK AND THEN SOME TOFFY NOSE SLAG SCREAMS TO A DEPARTMENT MANAGER AND GETS WHAT SHE WANTS AND THEN A KIND OLD LADYCALLS UP WE CANT HOLD A RUG FOR HER FOR SATURDAY EVEN IF SHE CATCHING 2 BUSES BUT DONT WORRY I AM THERE TO SAVE THE DAY AND MAKE SURE THERE ONE THERE FOR HER WHEN REALLY OUR D/Ms REALLY DONT CARE ABOUT A RUG ALL THEY CARE ABOUT IS SITTING UP IN LEAFY SURROUNDS HEAD BURIED IN COMPUTER SCREENS AND IGNORING THE LITTLE GUY THERE THE ONE WHO GOES OUT OF THERE WAY FOR GREAT CUSTOMER SERVICE THE ONE WHO HOLD ikea BANNER HIGH AND AFTER TONITE READING WHAT i HAVE READ AND EVERYONES DISLIKE FOR OUR CRAP IT IS FALLING LOVE THE TITLES THESE TWATS GET YOU SHOULD TRY WORKING WITH THESE GUYS AND GIRLS AND THE PECKING ORDER REALLY COMES OUT THEN WHEN REALLY THEY ARE NOTHING BUT BUMLICKING CRAWLERS TO THE FAGGY BOSS BAR A FEW SOME ARE REALLY LOVERLY BUT YOU KNOW MOST ARE TOSSERS THIS %$#@WIT GUY CALLS ME TODAY CAN WE SET UP A COPORATE ACCOUNT SORRY BUT ikea DONT HOLD ACCOUNTS HE WAS TOTALLY PUT BACK BY THIS AND SAID LIKE THE WHIMP HE WAS WE WILL TAKE OUR BUSINESS ELSEWHERE
SURE THING SIR WHAT SIR DIDNT RELIZE WAS IKEA DOESNT REALLY CARE IF THEY DO THAT ITS PROFIT LAST YEAR WHATS A PAULTY $10 GRAND OR WHAT EVER THEY WANTED ONE FOR YOU SEE WE LAUGH AT MORONS LIKE THAT AND MORONS WHO GO OFF WHEN SOMETHINGS NOT IN STOCK REALLY MAJOR WAKE UP CALL NEEDED IF THEIR LIVES REVOLVE @ A PARTICULAR COFFEE TABLE IN BEECH AND ALL WE HAVE HAD FOR THE LAST 3 MONTHS IS BIRCH AND THEY HANG THE PHONE UP ON US CALLING AS RUDE NAMES I CANT MENTION OH WHAT A HOOT THAT IS TO GET A DIRTY LADY WITH THICK ACCENT SHOW HER TRUE COLOUS HEHEHEHEH TA 2 ALL MY FELLOW ikeaians LOVE YA WORK TO ALL THE CUSTOMERS OUT THERE THAT BOTH SUCK AND BLOW AT THE SAME TIME AND YOU KNOW WHO YOU ARE I SAY FARWELL WITH A THREE FINGERED SALUTE AGAIN hehehehehe BUNCH OF MORONS

DAVE FROM ABOVE YOU ARE RITE AND ROCK WITH YOUR WORDS OF WISDOM TO BE A MANAGER THESE DAYS IS TO HAVE NO BALLS AND CUSTOMERS REALLY DO SUCK SEE YOU HAVE HEARD IT FROM MORE THEN ONE IKEA CO-WORKER

Ikea Human Resource gave to Co- Workers sucks all the time to treating not right.

that's why We don't like you !!

This is funny if you if you work for IKEA :-)

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Another funny pic :-)

click

I agree IKEA is a scam. I've been to 7 different stores and they are all the same..by the same i mean they all treat their employees like shit. I have never had such poor employee relations and human resourse experience. They are sooo rude and won't even return your phone calls or in a friends instance..mail your last check to you!! All i have to say is if your a customer and not any employee count your lucky stars and remember we have no employee relations and shit rolls down hill. Of course we're rude, management sucks!
and oh yeah, if you are stupid enuff to enjoy those meatballs, or shop on a weekend that is your own friggin fault you flaming itiots!!!!

I placed my original order for the Rationell waste sorting system, consisting of 2 bins, with 2 lids, and a slide out tray that both bins fit in to. All items cofirmed in stock at time of ordering. Yet it took 8 days for the shipment to even leave their distribution centre. Okay, fine, whatever.

However, the slide out tray arrives broken. The morons who packed it threw in the rails that the tray slides on, which are really heavy, fairly large metal rails, without wrapping or protecting them in any way from the tray, which has thin little plastic tabs on the bottom, which are fairly delicate. Still,they probably could have arrived intact, if the stuff had been properly packaged.

Instead the stuff travels a few thousand kilometers, being jostled about, as is expected, and the rails are constantly bashing these plastic clips the whole time. Of course, the tray arrives with the clips broken off, and therefore it is useless - can't be mounted on the rails.

I call to make a claim, and the customer service rep, who is certainly polite enough, says "we don't want to pay to ship something back to ourselvs when all we're going to do is throw it out when we get it back, so , if you can e-mail us pictures of the broken item, we'll just send out the replacement". So, I e-mail the pictures, the SAME DAY, and wait for something to happen.

I don't receive any kind of confirmation that they have received the pictures, so I call 4 days later to check on the status of my claim. The guy I talked to told me that they did receive the pictures, and that there was a comment on the file to call me the following day with the waybill number for the replacement order. Okay, cool.

So, the next day comes and goes, and I don't hear anything. I give it the rest of the day, and call later on the day after that to check up on things. This guy says, let me just calculate the shipping charges for you. Hold on, I tell him, this is a no charge replacement for an item that arrived damaged, there shouldn't be any charges. So he tells me that he can't help me, and that I have to contact a different department, and that I will have to wait another 15 minutes on hold. I have no more time for waiting on hold, so I decide to try again the next day.

The next day, the person tells me that while the pictures were received 4 days after I actually e-mailed them (in other words, it took them 4 days to open the e-mail), they have many, many other processes to complete, like getting the order paid for, before they can ship it to me, therefore it is nowhere near ready to ship, and they show no record of anyone having a memo to call me with the waybill number on Wednesday, like I made it up or something. I ask why I should be waiting for it to be paid for, as they are the ones responsible, and they should just be sending it out, since I'VE already paid for it once.

Well, that's not the way it works, and they mention something about Purolator Courier. I point out that in the letter I sent with the pictures, I stated that the reason the item was damaged was due to the poor packing job they did. They of course don't want to hear this, since they want Purolator to pay the damages for their own stupid Ikea shippers who don't know who to package something.

They tell me they'll do their best to rush it and it should get processed that day. I call again the next day to see if that actually happened, and of course it didn't. Now I have to wait over a weekend. I even give them an extra day, and don't call again until Tuesday, only to be told that there is still no waybill number for my order being shipped.

They say that it has been picked, but hasn't been shipped, which might or might not happen today, but if not today then tomorrow. "So. I should guaranteed have the waybill number tomorrow" I ask. No, I'm told, they can't guarantee anything. i point out that it is now 24 days since my original order, and that even though they have my money, I don't have all of my product, even though it was all available at the time I ordered, and that they state it shoud take 8 days from the time I place my order to the time I get it using Purolator shipping. They want someone else, like the courier to pay for their mistake, and really don't care how long it takes the paying customer to get what they paid for.

They cannot tell me when it will leave, they cannot explain why it is taking so long, and they refuse to make any apologies for their error in the first place. Then they make comments to the effect that they are doing me a big favour by sending it out without me having to send it back. They aren't doing that for me, they are doing it for them, because that is what is cheaper. Okay, great, I'm all for cost efficiency, but don't throw it back at me like it's some wonderful thing you did for me.

All they've done for me so far is take my money and piss me off. I have rails with no tray. I'm out the money, and have no idea when I'll ever see the stuff. They say that they are really busy with NEW orders - ie, can't be bothered to worry about the customers whose money they already have. I asked what wil happen if, and when I ever receive the replacement order and it arrives damaged too. The same process, no apologies, no expedites, waste the customer's time trying to blame it on the courier, complete their "investigation", etc.

They have confirmed every fear I ever had about ordering from them. I ordered some ceramic stuff from JC Penney, and it arrived in Canada from the US in 3 days, unbroken, with having to clear customs and all that other crap, and the whole process cost $6.95 in shipping and duty.

Ikea can't send it within Canada within 3 weeks. The Ikea stuff weighs alot less than the JC Penney stuff and costs $18 to ship, and they can't even pack it to arrive in one piece.

So far they've done nothing to make me ever want to do business with them again.

This is a good one

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To all of you who claim to work at Ikea, who completely blame the customer for all of the comlaints listed here, I must say, you certainly deserve to work there.

Reading all of your comments, it is totally clear from your writing that you are all a bunch of illiterates who cannot even put proper sentence or complete thought together. Have you even completed junior high? You are not even qualified to get a job wiping the asses of drooling senior citizens in a nursing home. Therefore, Ikea is the perfect place for you.

You represent their crappy quality and even crappier customer service (or lack thereof) policies perfectly.

I thought I'd give you the benefit of the doubt, and tried to read your comments, to get your side of things. In most cases, it was en extremely painful process.

This will be my only comment on this site, as I refuse to waste any more time on people with such astounding vacuousness. Go back to school so you can get a real job, and then maybe you'll understand what the rest of us are complaining about.

Find out what the I-K-E-A really stands for

>click

There are plenty of IKEA jokes here -

click

¿how's your spanish?

http://estiloikea.blogspot.com

It's a blog written by a poor guy who works at a ikea store in spain. He swears mostly on clients but hey...

I work at Ikea and these comments show a lack of understanding of the company. The complaints about the quality of the product are completely out of line, if the quality was as poor as people claim, Ikea would be out of business. Someone else would provide the quality you claim that Ikea lacks, and take over Ikea's market. You cannot survive in the market if you do not provide value to the consumer. Ikea is over 50 years old, it is one of the largest retailers in the world, apparently we have been fooling people all over the world for decades and none of our competitors have caught on either. As for the customer service, there are two points to be made. The service level at Ikea is driven by the German model, which is Ikea's #1 most successful market. When Wal-Mart went into Germany, they had to get rid of the front door greeter, and the practice of talking to every customer who walked within ten feet of a worker, because the feedback from the German consumer was they hated the attempt to personally connect with the customer. Ikea is a self serve concept, and is staffed accordingly. The concept will eventually adjust to the North American model of customer service when Ikea gets bigger in the US. The second reason behind Ikea's customer service is that the company is driven by a mandate of low costs. It's a shocking business concept to try to run a business as efficiently as possible, but that is where the low prices at Ikea come from. At the end of the day, the savvy shopper can get excellent value from Ikea, and take advantage of Ikea's strengths in purchasing and design. For many people, the Ikea concept is frustrating and inconvenient, so be thankful we live in a free market society where you can go to another home furnishings retailer and pay what it costs to get the quality and customer service that you expect.

First of all, I completely understand the concept of a self-serve warehouse environment in exchange for low pricing. What I can *not* understand is the concept of throwing money into a purchase with the expectation that if it doesn't work out, that's just my tough luck, because I was dealing with a company whose products are inexpensive. A company still needs to be able to provide services to correct for situations where the process doesn't go according to plan. This is Ikea's major downfall. In my case, an item arrived damaged not once, but TWICE, due to poor packaging, and it was extremely difficult to find anyone willing to take responsibility for correcting the situation. It should not be this way. This is clearly not an issue with the quality of the merchandise, but with the quality of the people who have been hired to do a job that many of them seem totally incapable of doing.

A company does not have to be able to provide services for situations where the process doesn't go according to plan if it continues to be profitable. If this was a "major downfall" for Ikea, Ikea would go out of business. There is no doubt that in a small percentage of the customers we deal with, things can go incredibly wrong. This is a simple reality of the law of large numbers. Ikea has over 200 million customers per year, an ever growing number. The vast majority have no problems whatsoever. Poor packaging is a quality issue, from the level of the supplier which is likely to be located thousands of miles away and is not structured to take care of the customer like a Sony or Nike. Packaging quality is an issue that is communicated by the store to the supplier, it is not addressed at the store level. If packaging was the problem, the item should never be shipped, and sold only from the store. The ability of front line people to take responsibility and solve issues that originate much further back in the organisation is as limited at Ikea as any other organisation of its size and complexity. No doubt the people you dealt with could not provide satisfactory service within the policies and procedures of the organisation, and they didn't take initiative to create a solution, which is part of Ikea's culture. The chief constraint as always is cost, and the people you deal with are not to be faulted for the organisation's famous and frustrating cost driven mentality in this and every other area. I go back to my premise that if Ikea is as bad as you and others say, it should be relatively easy to copy the Ikea concept and simply add in better customer service and improved product and packaging quality, and put Ikea out of business.

I recently worked at ikea until i got "terminated" for drawing a freaking sheep.
ITS A MOTHERFUCKING SHEEP.
and i had finished all my paperwork and was waiting for more.
If any of you see luckass at IKEA logan..
spit on him for me.
he is a nazi, sleaze and lyer.
he even met his current knocked up girlfriend at the interview!
and suprise suprise.. she got the job.
he still flirts with everyone else though.
delfina, i hope you're reading this.

The staff room is just a windmill for rumours but the thing is... you ask the people about weather the rumours are true.. and they always are.
trust me when i say this..
everyone sleeps with everyone there.
how do you think they made the special sause for the swedish meatballs?

Don't get me wrong, I used to be a big fan of IKEA. And I really like thier style. Granted, its not the best quality but you get what you pay for.

Why I now HATE IKEA is due to our last visit there and the NON-self serve section... you know, that second line you have to wait in for the workers to bring you your stuff that you already paid for? And I hate thier "stock checking" system - or lack there of... and the fact that even though you "reserve" an item and "pay" for the item, it is not garuanteed in stock!

Here's the deal. We had went to IKEA Elizabeth (NJ) on an albeit VERY busy night, where the second line wait turned out to be 3-4 hours behind. Yes, we paid for an item and then proceeded to wait for NEARLY 3 HOURS only to have them come back out and say that it was OUT OF STOCK! And while waiting, amounst the most upset crowd I have ever seen, there were people who had been waiting over 4 HOURS! Some people got off easier only becuase "their stuff was easier to reach." (like 30 mintues) But then there was a family that bought a whole new kitchen, and becuase thier order was more complicated, they were being punished for it - even though they just spent a s-load of money. They were there just waiting and waiting and waiting, after they already paid, for over 4 hours.

IKEA, you pay cheap! you pay twice!!

Ikea in Edmonton, Alberta Canada is the worst one--I bet all those motherfucking employees in the above comments work at the Edmonton Ikea.

In fact as I have just come from another trip from Ikea Edmonton to return my original purchase (the dumb fucker helping me unload the King size mattress I bought and they somehow fucked up--dropped it in the mud, as he was lifting it off my truck)..I know for a fact---that the Edmonton Location must be a training ground for all the IKEA employees---new story--years ago I dropped my kids off at their fucking ball pit and picked them up 30 minutes later--the attendants were pissed at some other brats and yelled at all the kids and made them watch a movie--they seperated the children by age and would not allow siblings to sit together--this must be their recruitment process. I complained after my children ratted out the attendants and was sent (drumroll please............2 Free Meals at the Crappy Ikea Cafe...what the fuck is that? I told the brainwashed Ikea bitch to shove them up her ass...and then...she still sent them to me and a coloring book for my kids to share. Holy Fuck they are dense. Ikea---it Swedish for terroism

Well Charlotte NC has the honor of getting a freakin Ikea junk store. The store has purchased the land and the city is required to build an access road to the store. More tax money blown for this upscale flea market. The local news recently showed the grand opening in Atlanta where morons camped out for three days to await the opening. Three god damn days! What the fuck. Anyway, if this happens here I will be praying for the roof to collapse. It is unfortunate that this place has to burden this city with its junk. I have friends from Sweden too, I want to slap them in the face whenever I hear the word Ikearea. Just another junk box store. Cant wait, cant freakin wait. Oh and to you dumbass people that bitch about customers, get a real job if you have a problem. I worked for Bad Buy back in the day and dumbass customers came with the territory, so deal with it or quit, bottom line.

For all the dumb asses sticking up for Ikea, how the hell do you like those Swedish wannabe fuck asses, fucking over hard working Americans. I just bought a fucking Wardrobe for my wife and followed the pictures to a tee. Thing collapses. Take it to return same fucking day, and the manager says I should have put the back on before standing it up. I show him the picture and the back is like the last item on the list. No money back, out 250 for a piece of shit. The funney thing was, the back was like made out of cardboard, anyway...

If you check your receipt from IKEA it says that their return policy is that they will accept back within 45 days if it is in the orinigal package UNOPENED and with the receipt. UNOPENED????
If you check the web site it now longer says anything about Satisfaction Guaranteed? I guess if you by something and leave it in the box and without opening it they will accept it back. Not much of a return policy. Actually it is a fake. When you walk into the store they have up a large sign that says SATISFACTION GUARANTEED WITH IN 45 DAYS. That is simply not true according to their receipt and web site. I bought $5000 kitchen and it came in over 120 boxes. When I attempted to return one $60 door they said I could only return it if it was in the box unopened as stated on the receipt. Since I did not keep all of the 120 boxes and had opened the box I was screwed. They need to stop saying that they have a customer satisfaction policy when the don't. How many people buy something and then keep then keep laying around in the box for 45 days. It also took over 4 hours after paying for my order to get the goods. Oh and even though they told me everything was in stock one item was to hard for them to get to so I would have to drive back 30 miles the next day so they could get it out. Then they told me that it is my responsibility to inventory the items (over 120 boxes) to make sure they included all items. After waiting 4 hours I stpent and hour inventoring the items they gave me and found a $300 item missing. I told them it was missing and they said oh thats another item we could not get to so come back for it tomarrow. They had already told me that if I left the store without the item it was my problem. I had to request that they write on the order that I had not received the Item and they would give it to me the next day. Ok that enough about my IKEA experience. I decided not to get my new $5000 counter tops for the kitchen at
IKEA since they have NO satisfaction policy.

Funny that most of you who complain about Ikea can't manage to spell one word correctly. It's no wonder you can't follow directions. You are fucked in life if that's the case. Give it up and live in carboard boxes where your retarded asses belong.

Wow Andrea, is that the best you've got?

Not one actual real reason to defend this lousy company, but criticize the people complaining for something completely unrelated? You might as well have said "I bet you all have really bad haircuts/ugly clothes/acne" or something similar.

Not very mature.

Can't say much about the bulk of their products but the Jerker desk is perhaps the greatest computer desk I've ever had, the add-on capabilities, aesthetics and design of this desk are flawless. The furniture is cheaper and better designed than Wal-Mart. Only retailer who makes dark/black furniture at a decent price. Not everyone in the world wants 500lb boring antique furniture. Jerker desk simply outbeats anything any office store or furniture store had to offer unless you were going into $500+ modular office type desks. I highly, highly recommend if just for that piece.

I work at IKEA and I fucking hate the place. Our computer systems are ancient, our managers are total wankers, literally tons of stock goes missing and customers travel 80 miles to our store and bite our fucking heads off because the website/customer-service line said an item was in stock when it wasn't. T-T

IF ANY PERSON WANTS THAT WHEN HE GATEUP IN MORNING HE FELL GOOD SO IN THE NIGHT HE HAVE TO TAKE COMFORTABLE SLEEP

Ikea sucks ass! My husband and I recently had the genius idea to purchase a set of kitchen cabinets for a rental home. Shortly after ordering them we got a call from a complete stranger saying that Ikea gave them our Ikea personal file. Ikea handed out not only our home address and phone number, our kitchen cabinet order, and copies of our credit card and driver license! Fortunately the person was honest enough to return them to us. When we went in to bitch at them, the sales clerk looked at our cabinet order and looked at the diagram and realized that we were missing three cabinets and two sets of doors: one being on back order until only God knows when. Those were ordered and we were told we had to keep calling back to order the set on back order. We then received a phone call from the company that would be installing the counter tops saying we needed to pay more money and go pick out our granite slab, which is funny because we did not order granite! When all the cabinets were assembled and installed we were missing a ton of the small important pieces and oh ya…more cabinet doors. Not to mention that one of the cabinets was the wrong size and we had to take it in and exchange it. I could keep going with all the other problems we had but the truth is Ikea sucks ass!!!!!!!!

yeah i bought a magic black hat from Ikea to store my cumshots in while I do magic tricks but everything falls out when I pretend to do my levitate spell by opening up my fake pant leg on my trick jeans on yonge and dundas. Hopefully i'll come up with some new tricks later on instead of copying motta and that idiot roberto the playboy of magic. hey how about I make my big nostrils dissapear?

Those Swedes must be fucking wizards! I mean they manage to sell shitty furniture, having bad service, yet expanding all over the world. Soon they will open at the Fiji Islands. Of course IKEA is so big and is located everywhere so there must be problems once and a while. Im a Dutch Journalist and work for ADR and we check and write about department stores which sell pieces of furniture in Europe and elsewhere. The fact is that the IKEA customers in UK , US and Germany are the most satisfied on the Globe. This means US customers are even more satisfied than Scandinavan IKEA customers!! And IKEA is Scandinavian

I hate IKEA, I really do. I am 100 percent convinced that they spend 50 percent of their time cooking up ways to make their customers lives hell, and the other 50 percent picking their asses.
Here is my IKEA experience, it's just as bad if not worst: http://ikeablows.blogspot.com/

I love IKEA but hate Swedes. Couldnt Wal-Mart give those ass licking Swedes a bid they cant refuse. IKEA should be American and run by them. Swedes are blue eyed or hazel eyed ass holes. I wanna kill all of them. a person should wear raven black hair and having blackish eyes like me. Here in Lebanon we all hate these freaking shit hole Swedes. Do you know why? they have drawn cartoons of the Prophet and it has ridiculed every Arabic man. I wann do all in my power to kill every Swede I come across.

ATTENTION ,ATTENTION JOIN THE TOM WANKER CRUSADE AGAINST EVERYTHING THAT ISNT AMERICAN HERE IN US.
Hi Goofy what are you doing here are you some kind of demonstrator?

I work for the great Clan-leader Tom Wanker. He wants to get rid of things here in US we thought were made by Americans but it wasn’t.

Sounds cooool Goofy.

But not just that. Have you listen to this latest news Sparky?

No I haven’t Goofy. Tell me.

It wasn’t any extreme Islamic fundamentalists that flew into the WTC. It was fucking European IKEA workers who wanted to take control over this country!!! So we owe Osama Bin Laden an excuse.

OMG you’re kidding me Goofy.

It’s the truth of the day Sparky. Another thing, listen to this. Those great cars Mercedes. BMW, Porsches and Volvo. They weren’t made in Detroit by Americans they are fucking made in Germany.!!

Holy shit Goofy!!

You aint heard nothing yet Sparky. Here comes the worst. Th greatest car ever made, Lexus is made by those yellow skinned Japanese.

I feel like I want to kill myself Goofy.

This country is facing a catastrophe soon mark my word . It’s great we have people like Tom Wanker who can open our eyes before it’s too late. You know Silicon Valley sparky.

Yes of course Goofy. It’s our pride and joy isn’t it. Wait a minute ..Don’t tell me Goofy you know..

Sparky , a lot of the Scientists and inventors there are not Americans.

Holy holy crap I can’t stand it any longer Goofy what the fuck are trying to tell me Goofy.

No Sparky I swear by my father’s grave most of the people at Silicon come from Europe, India and China.

Goofy now I know there is a meaning with my sucking life. I will join the Tom Wanker crusade at once.

Great Sparky. Go to Tom Wanker and tell him you are a volunteer.

160T

Ha hi ho ho ha . Reading these comments are funnier than watching the Ali G show. american IKEA stores must be terrible odd places. First I wanna say Im not an IKEA lover nor a hater but here in Belgium Ive never experienced those problems. Nor when I shopped in France either. I have always faced good service. I have never either bought something of poor construction. Troubles assemble them.? No, just follow the instruction. Maybe its simple as this ,the IKEA staff in USA are stupid as hell and dont know how to provide good service. Maybe they are just incompetent. After reading a lot of comment from US customers I begin to think so. Most bad comments come from US in fact nearly all. Before I always thought many Europeans had lower IQ than a donkey ass and Americans were a lot smarter. I mean you liberated us and helped us during WW II. We Europeans always mess up things and start wars and revolutions and you heroic Americans came to our rescue. Im sincerely worried. What has happened to you Americans?

Wow.

I have no problems with Ikea. I've bought some furniture there, what the hell, it's cheap (and for all you who would pick Walmart over Ikea...at least Ikea's goal isn't to destroy every other business in the area)...you get what you pay for. And if you aren't looking to buy cheap, then why would you go to Ikea? As for customer service, I've never had any problems, and I've returned stuff that had been opened. Probably because I'm nice to the customer service people...but what the hell...tell them they suck donkey dicks...I'm sure they will appreciate that and RUSH to help you.

Yeah, yeah...I know...I'm just a idiot, a tool, an asshole...whatever. I've worked retail, and I know how most people are assholes.

BTW, I live in the US. Born, raised, and likely to die here. I am appalled at the blatant misspellings that people are writing...maeks yoo luke licke ann itiod wen yoo cuntinulee mispel wurds, especally wen yoo kall tha wurkurs att Ikea idyuts.

And who says USAmericans can't do irony?

these complaints are really lame. Just don't go there if you don't like it. Christ if I were you people I would slit my wrists in the tub.

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