This weekend Mariel, her sister, and I went up to the Ikea in Emeryville to buy some new furniture. I was really excited because it was going to be only my second or third time in an Ikea, and my first time actually buying things. We got there around lunch time, and started making our way through the maze of chairs, beds, and lamps. Per the instructions, we found the items we wanted, and wrote down the section of the warehouse they were in so we could pick them up. This part of the process was fine, if not a bit crowded and chaotic.
However, I was soon to realize that drawing closer to the warehouse was much like drawing closer to Hell. Things just start getting worse and worse, until you finally reach the bowels of the warehouse, only to be set on fire and have your eyes gouged out with hot pokers.
The small items and lighting area is Ikea Purgatory. It’s not quite Hell, but something is definitely wrong. People wander around aimlessly, looking lost and confused, and usually remain their for quite some time. While we were there, I was nearly run over by a shopping cart, and witnessed a man calling another man an asshole in front of his wife and two young kids. The lucky ones escape Ikea Pugatory and emerge pure and saved into the light of the real world. However, the vast majority of people in Ikea Purgatory are destined to end up in the warehouse: Ikea Hell.
We stood in the line to get our pushcarts, and weaved our way through the aisles to pick up our items. Just getting around the warehouse area took twice as long as it should have because a lot of people thought it would be a great idea to leave their pushcarts in the middle of the aisle. When we finally made it to the aisles we wanted, it didn’t take us long to discover that the average weight of a piece of furniture in Ikea is approximately 9,000 pounds. We were able to pick up a few smaller items, but when we tried to get my dresser and a wardrobe, the three of us together couldn’t budge them an inch. I think I saw a whole family trapped under an entertainment center box. Eventually, we gave up on the larger items, and decided to leave those until the Ikea in East Palo Alto opened.
Since we had finished picking up our items, I thought we were home free. But I was unprepared for the gauntlet that is the checkout line at Ikea. There were several lines of approximately the same length, but I noticed that there were two lanes than were labeled “Checks Only” that were a bit shorter than the rest. Since I had my checkbook with me, I decided to try one of those lines. The two people in front of me took about 15 minutes to pay for their purchases, so in the mean time, I got out my checkbook and driver’s license, and dated the check, all in preparation for a speedy checkout. I even made sure I knew where all the labels on the boxes were so I could point them out to the cashier. But when it was my turn to pay, the cashier saw me holding my checkbook and said, “Oh, you don’t have to use a check. If you use a check, it will take 6 to 10 minutes to approve.” Instead of arguing, I just agreed to pay with a credit card. Finally, I was through, and as I was pushing my cart to the door, I noticed that the cashier had scanned one of my items twice, and had missed another completely. It turns out that this mistake saved me $50, so I just decided it was reparations for my time in Ikea Hell.
I swear I had a better ending for this story in my head, but I’ve forgotten it, so instead I’ll just quietly…
Ikea does suck, and I work there how ironic.
Yes IKEA sucks, but your story was so boring I puked my brains out through my eye sockets and could not read the whole thing.
fuck ikea….. i hope they go out of business and back to sweden or where ever the hell they’re from
On Arpil 28th my 3 year old son had his hand crushed in the elevator door at IKEA in Schaumburg, IL…. I had to actually pull his hand out from the door… it sucked it right in! It took 15 minutes before someone finally brought an icepack….. 15 employees watched from about 15 feet away as I was trying to hold an ice pack on his hand, hold my 16 month old… not one person offered to help or assist me! I called the manager the next day, to inquire where to get my copay ($15)reimbursed for the trip to the ER.. I was told IKEA doesn’t do that…. I reported their elevator to the city inspector (and it was found faulty)…. Today I was just told that this IKEA has no manager, and they do not report to corporate and a guy named Bob will handle this as he apparently manages and collects all the money for this multi-million dollar store! I told Curtis (the manger on duty) that if I do not receive at least a phone call from someone about this, I am turning this over to my attorney on Monday! Apparently, they don’t have lawyers or law suits in Sweden! Incredible!
College Park, MD IKEA:
The worste is trying to return something. I waited 60 minutes to return a $12 item. This was on a Tuesday morning when they were not very busy. I was fucking pissed! I spoke to the mgr Caroline- she was worthless.
Try an Ikea in Canada. Went to the one in Vancouver (the literal translation of Vancouver is, “We’ll do something about the homeless as soon as it stops raining.”) and after picking out all the stuff I wanted, got to the checkout only to be told that I couldn’t use my credit card because instead of signing it, I wrote CHECK ID (not uncommon in the US). My argument with the cashier escalated to the point where the manager was called over. The manager proceeds to tell me that when she goes to the US they check her ID but she thinks it’s because they are being racist. What an idiot! I hope she and the cashier broke a nail or two trying to move the 400 lbs. of furniture I left in the chekout lane. No where else in Vancouver (or the world for that matter) have I yet to have a cashier tell me that my card is invalid.
Ikea sucks so hard. If you want to order, let’s say kitchen accessories you can only get half of the parts online and the rest you have to go to their friggin store for. What’s the point? Their return policy sucks. I drove the 3 hours for our kitchen cabinets to pick them up and the order was wrong. They were nice enough to ship me the shorted parts and when they got here they were damaged beyond use. It was documented and they didn’t resend good parts. I ordered two of the exact same cabinets and one was screwwed up from the factory and they want me to purchase an entire new cabinet instead of just the $19 frame I need. I couldn’t get a return on it since I tore the cardboard box from it before assembling it to find out it was screwed. I hope the company goes bankrupt.
Ikea blows. I tried to place a phone order for $4,000 worth of furniture part of which was a matching sofa and ottoman. I was told that half my (sofa and table) order was instock and half (ottoman and bed) was not. They could not even give me an estimate as to when the rest of the order might arrive. They estimated between 2 and FOURTEEN weeks! I asked if they then hold the in-stock items for me until the rest arrived to be shipped. They said “they don’t hold items for customers” I then asked if they would deliver the stuff that was in stock now and deliver the rest of the stuff later so that the instock stuff doesn’t sell out in the meantime. They said they could, but I’d then have to pay both delivery charges. I thought that was insulting considering the amount of money I was spending and argued that I’d pay one delivery fee only but not both. They said, more or less, too bad then. I even asked if they could send it to the closest store for me to pick up so that no one got stuck with an extra delivery fee. They said no. My arguement with them (based on experience – ANOTHER story to follow) is that if they aren’t willing to ship the instock stuff now, and they aren’t willing to hold it for me, that by the time the other stuff arrives, the previously instock stuff will be gone. This could go on for quite a while! They agreed that could happen, but still were willing to do nothing for me. (OTHER STORY – I bought an ottoman there two years before and had wanted a second one, but they only had one left. THe guy said they would have another shipment in a couple weeks, so I bought the first one that day so I could make sure I liked it and figured I’d pick up the second one later when they arrived. THey were then DISCONTINUED! So I got stuck with one mismatched ottoman.) Anyway, after my most recent episode I asked for a manager and was told I’d get a call back within 48 hours and finally got my call more than a WEEK later. The manager offered me NOTHING at all. So I told them to shove the order up their ass and bought my furniture elsewhere! Thanks for letting me vent, I needed that – it’s still fresh!
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Click the link to see how I feel….
i went to the (new) ikea store int the twin cities area it took about 40 min to fine a parking spot then a 10 min walk to the store only to wait outside to get in ( good thing it was warm out that day) we got in the store and could not move as people where looking at every thing and trying to figure out how the store worked (directions where posted and keep in mind you had time to read them while waiting to get in) while walking through the store with my wife there was an rather large woman with a cart ( if i have to wait to get into the store why would they give people carts to leave sitting around) every time we had to stop to look at something or to wait for other people to move the lady would hit me in the ass with the cart at one point i was ready to throw my wife in front of the cart to keep it from hitting me the woman never said anything to me but kept smiling when i glared at her after hittign me the third time then things get worse we get to the warehouse and have to wait again cant get down the isle we need as the fat lady is trying to figure out how to get something that weighs as much as her off a shelf over her head anyways that hell ends and its time to pay and they are arguing with the person in front of us about the payment type and this eats up about 10 more min of my life then its time to leave and t hink GOD that was the easy part
i work at IKEA. I hate it. They suck to work for and suck to shop there. IKEA just sucks!
omigod i hate ikea too it just sucks so bad coz it’s:
- ugly
- expensive
- has freaky product names
- it takes aaaages to get the HELL OUT of that store
- and well I just hate Ikea completely because they have lousy and expensive delivery and the stuff just sucks espy. the ones that require 16 different screws (WHY!!) and the best is when you come home open the package only to realize SCREWS NOT INCLUDED!!
I ordered kitchen cabinets from Ikea. Beware: the catalog price doesn’t include what you actually need to complete your kitchen. It should have been $2000, but ended up being $2500 when you add all necessary pieces. Additionally, delivery was supposed to be $79. It turned out to be $79 for the 1st 20 items then $1 per item thereafter. Everything is boxed separately (hinges, drawer pulls, cabinet base, trim all in little boxes). The small box of hinges and drawer pulls cost me $50 to deliver ($1 per hinge, pull, etc.). Total = $179 for a *small* kitchen. They are scam artists and I will never shop there again and I encourage you to avoid them as well. I called them and emailed them to complain but they say they won’t do anything.
I had been working in 10 months since and I justed found out that IKEA Mangment won’t let me have some of vacation or hoilday weekend for my away, and have hard time with IKEA supervisior. Because Selfish IKEA business their Attitudes. So, I will quiting my job anytime. I will never forget it and IKEA Bitched caused took away my personal life and wanted me to stay my working is Slaved all the time and no Break my vacation or leave !!!!!!
Yeah, Ikea sucks. The abundance of cheap goods and dead tree products is frightening. What is even more scary is that people have the time to wander around in that place. About as scary as people who wander around blogs writing about how ikea sucks. You suck.
For all of you that need a place to vent your frustration, I welcome you to join me on my new website:
http://www.fuckikea.com
The revolution is about to begin.
Best wishes,
Ivy
Ikea furniture sucks. It is made of crappy quality wood that won’t last long enough. It is cheaper but the bookshelves bow down with minimal books, entertainment center cracks with a 24″ TV, dresser comes off the railing made of compressed wood…. I was foolish to buy them but NEVER again.
Ikea blows. I spent 4 hours there today fighting with associates and finally the store manager about shipping on my sofa. The address on the shipping receipt was for a city 15 miles away from where I live! I have never been so angry in my life. A few of the associates sensed I was about to blow and were helpful. The bitch who finally printed out the sheet for me to take to the cash wrap wasn’t helpful. I threw the sheet away and requested the sofa myself in the warehouse. Why should she get credit for “helping” me. Unfortunately I love the sofa…. hate ikea.
I purchased a bed at Ikea and it came supplied with 2 right feet. I called and asked about replacements. The totally unhelpful assitant told me to drive the 60 miles to the store and ask if they had a replacement. this was totally unacceptable.
I was put through to Don who called himself the General Manager. He reitterated the same option and to,ld me how wonderful Ikea was. I explained that none of this benefits me in getting the product I paid for. he offered to have the store contact me (IN 48 HOURS !!!!!). He told me I needed my receipt and while I fetched it the bastard cut me off. I had already spent in excess of 30 minutes holding.
Ikea sucks big time.
HaHaHaHa, fucking great humor, i typed in “ikea sucks” at google and it found about.. lets see.. 500 pages?
Ikea rules you stoopid whitegirl! I bought a table for Stephanie Cruz my girlfriend and its still working. I put my stolen pd150 camera on it while I’m editing the new import flavour DVD with my G4 mac. YOu suck donkeyballz and horsedix since you obviously don’t know the QUALITY ikea has. Don’t let me break a futon over your head to make you listen to the filipino dream talking! Ok time to have some gay sex with Steve Pascual….later shitslap
Hi All:
I am not an attorney but have sued Ikea because I got hurt using one of their chairs, they have been very, very ugly. I could list all the horrible things they made up and did during the litigation but one is just priceless: They repeated over and over again that no one ever complained in the history of mankind about the chair that really hurt me bad when it collapsed under me. For 9 months of litigation (in every court paper they filed) they said how crazy I am because I wanted them to look into the design of the chair (which I since learned from a structural engineer that it IS DEFECTIVELY DESIGNED AND IS A DANGER TO ANYONE USING IT). On the eve of trial they finally revealed that they actually have had numerous complaints about the IKEA SANDI model chair.
Let me know if anyone else has had Ikea products that didn’t work for their intended use- broke easily, hurt you or family, etc. The only way to stop them is to force recalls of their crap like I am doing. I can help and would love to stop Ikea and their false advertising.
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you can contact me at fabfonz at yahoo dot you know what
reading all the comments on how shitty ikea is .found that out the hard way when i spent alot of money to get some shitty furniture that was so poorly made i can’t use half of it.they have lost a customer for life.the way they treat customers when there are problems is so wrong.once they get your money you are sol.i warn everyone i can about this shitty company.
The ONLY way to shop at IKEA is like, on a Monday morning.
The stores are *EMPTY* Drive right up to the front door and park. Show rooms are empty. Warehouse is empty. Checkout lines are empty. It’s a heavenly cinnamon bun scented paradise.
IKEAphobia, the Movie Musical just premiered online at http://www.ikeaphobia.com. Enjoy!
I was at the IKEA in Conshohocken, Pennsylvania yesterday. The cashier was rude, so I asked to see the store manager. Instead, she called the security guard who lied and said he was the manager. It was laughable, since he was wearing in a knit cap, sweater vest, and a parka. After I challenged him three more times he backed down and admitted he was a security guard. I also asked him to see the store manager and he refused. I ended up leaving without buying anything. What a bunch of morons. They probably wonder why they can not find a job that pays a living wage.
IKEA rocks, Ikea customers are fucking morons. You retarded ass people love to jam in here on the weekend like you need meatball’s mainlined to your veins. Get the fuck outta there, it’s saturday, spend some time with your snotty kids at the park or something. Instead, you wanna drop your brats off at the ballpit, and fight your way through the store with the 5000 other retards that want to spend their day off just like you’re dumb ass. Get it together jerkoffs. You want good service? Stay the fuck outta here on weekends! Simple as that. The last thing we need on a busy Saturday is your dumb ass asking where the fuck something is that’s right infront of you. Weekends are the worst at this place, we’re gonna put our heads down and charge through this 8 hours so we can go home and do the shit that you fucks should have been doing the whole day, ENJOY THE WEEKEND!!! DON”T GO SHOPPING YOU FUKING IDIOTS!!!!!!!!!
IKEA workers are not McDonald employee.Treat them like shit and they will treat you shit.I worked at IKEA for 2 years when I was a student and I came to the conclusion that most IKEA customer are plain stupid.I’ve had customer threatning to personnaly sue me because I told him that he had to come back to the store to get his 2 missing screws.Of course I was not the one making the policies and the guy lived 20 min away from the store and we argued for almost 30 min.Of course he asked to speak to the manager thinking that the manager was would give him a big compansation or something but he was so wrong.Managers aren’t there to give free stuff and compansation,they are there to tell dificult customers to get there ass back to the store .When you buy a computer, a vcr or radio that does’nt work you bright it back to the store, you don’t call the store but go back to the store.At IKEA it’s the same thing.You have a defective product or what ever you come back to the store,that’s it.If you live 5 hours away from the store that’s ok.We woud send you the part by mail.Now don’t ask us to send them by Puro or FedEx because we wont.If you buy at IKEA dont be a cry baby because you will cry,cry and cry if you if you have the snallest problem because we will help you we wont get on our knees because you ask us to….
I am a former IKEA coworker of almost 6 years ppl let me warn you the furniture is crap and they treat their employes like crap. They brainwash you on your first day their, and you have to play the compny game if not you are gone!! I thought salvery was banned eons ago, silly me. Is IKEA a big box store? Nope it is more of a concentration camp. If you value your soul never shop there.
I can count on my hand the number of customers who have treated me with respect and dignity versus the million and one assholes who storm through there each weekend. You people SUCK. None of the employees are impressed that you spent five hundred dollars on particle board crap, we wouldn’t even be impressed if you spent twice that in a REAL furniture store, like pottery barn. If you’ve ever asked to speak to a manager, then you’re the exact definition of the douchebags I’m talking about and you’re the reason this planet sucks so much. Fuck you, I hope your families abandon you.
I just recently bought a bed and a desk there. At first glance, they seemed awesome; however, I soon realized that I was mistaken. The desk took forever to set up because some of the wholes were drilled wrong. I’ve forced it to work for now, but I wouldn’t be suprised if it collapsed on me…like my fucking bed. The bed instructions are simple – there’s absolutely no way I fucked up. I double checked my work about a hundred times, but when I move on the bed, the box spring falls through the botton because the only thing supporting it is two metal rods that aren’t wide enough to hold up my twin-sized box spring. I’m not gonna go complain to customer service or anything, but I’m also never shopping there again.
I fuckin hate IKEA, I went there for the first time yesterday and I wish I never did. 1 hour drive to get there. The place was so fucking crowded it was like Black Friday. People kept stepping on the back of my shoes, I was about to hit someone. Then when you find stuff you want you have to write down numbers and go find it, in there maze like store. I asked a sales associate if IKEA carried Vanity’s. And she said something I couldnt understand and then laughed like a dumbass bitch. I looked at her and said do you or do you not carry vanity’s, I dont know what the hell you just said bitch. All in all it was the worst experience ever and I will never ever return to that fucking hellhole store. It’s pure torture!
IKEA sucks donkey balls. When I first arrived, as a broke-ass college student, I was excited to see decent-looking furniture at affordable prices. I bought a dresser that looked sturdy enough until I brought it home, put it together and realized the drawer bottoms were made out of fucking cardboard! Seriously, fucking cardboard! If you put more than 2 shirts in it the fucker it collapses! I am surprised there has not been unpheaval by Swedish people for having there national identity associated with such garbage. That’s all I ever hear about, IKEA fucking Swedish this and that, like that makes it so trendy, stupid yuppie douches! When did Swedish become so cool? From my experience, it seems that Sweden is the Walmart of Europe!
Dear Ranters-
If you ask me all of these bad experiences are a result of the following:
-Idiot Customers
-Idiots who still pay with checks…pay bill with your checks not for goods FUCKIN SENIOR CITIZEN
-BAD Parenting (To the Dr. Jackson Character in the first few comments)
-Cheap asses who look for retail bargains at thrift store prices
-Coworkers who hate working their because IKEA won’t wait hand and foot on them
-Fired coworkers who are too fucking lazy to work and blame it on their job…bet your doing the same thing now as you did when you worked for IKEA.
-Dumb Ass customers who go to store openings knowing that IKEA stores make an opening a big event (NEWS RADIO CIRCULARS)…OF COURSE THERE IS GOING TO BE THOUSANDS OF PEOPLE IN THE STORE…DON’T GO IF YOU CAN’T HACK THE CROWDS YOU FUCKING DUMB SHITS!
-Illiterate FUCKS that think the directions are wrong…THE DIRECTIONS HAVE NO WORDS!!! LEARN TO VISUALIZE RATHER THAN READ!
-and then you got IDIOT FUCK FACES who buy a .99 cent scrub brush and expect coworkers to bow down to you…and then customers have the nerve the threaten not to shop at IKEA again…i got news for you IGNORANTS “GOOD FOR YOUUUUUUU” *thumbs up*
if you dickheads are gonna bitch and moan about your experience i think you need to step back and look at yourselves…you all sound like a bunch of fuckin yuppies from the sticks who have nothing else better to do but bitch and moan…you’re so fucking lonely at home that you go shopping at a store that typically takes 3-4 hours to shop in and make it the crisis of your life. YOU AIN’T SHIT AND YOU WON’T AMOUNT TO SHIT AND IF YOU ACT LIKE STINKY SMELLY SHIT YOU CAN EXPECT TO HAVE YOUR ASS TREATED LIKE PURE UNADULTERATED SHIT!
i have a solution:
Go home, fuck your spouse, partner, whatever, have more babies, be more responsible parents and not let your child put their hands in elevator doors Dr. Jackshit! Of course the coworkers aren’t going to help because that’s your own damn fault. next time stop thinking thrift and think responsibly maybe next time your child will learn their lesson…and maybe dad will learn his lesson.
Regards,
Your mom you fuckin scum suckas!
The only problem with IKEA is the customers. I’ve worked retail for 10 years now, 5 of them for IKEA. I have never been so abused by customers as I have been working there. I have been threatened and called everything but a nice girl by people with no money but a over-large sense of entitlement. Here’s a clue: If you yell, threaten, belittle, insult or just plain piss me off, I will personally make sure that your visit is as unpleasant as I can possibly make it. You want to threaten to never come back? Good. That means I’ve achieved my goal. Just remember: you get what you pay for.
just discovered this place.
I started to work for Ikea Fontana before it opened and stayed untill it closed. Sad little store really not very many customers in the end. (cause of traffic, sierra off ramp was such a pain.) anyway. most you cats are right. the furniture is overpriced the customer service really did slow you down and for the most part it was cheap materials that went into the product, oh sure it had its gems if you knew how to find them. overall the biz is set up to make money, as much as possible!!!!!! with these nifty little gadgets and far out looks that made you feel like you were on the edge.(plastic lots of plastic) i worked there over five years. (+ or -) they wanted profit, bottom line of any biz.. i remember a bed called Buvik.. kool looks but cheaply made..(platform bed no box springs low to the ground a shin killer@!!!!and the bed side tables never were in stock and were overpriced) it sold like crazy .. went from $190 somthing to $438 and they still kept commin to buy it. ikea seen a good thing and jumped on it and people got suckered. It was a catalog item and those of you that worked there knows what that means. as soon as the new catalog droped the price shot up. (catalog items they tell you are things they are promising to have for at least the duration of that issue. never let them tell you they are discontinued. 99.9% they routed the incomming stock to the higher volume stores, that store may only get what they project it will sell(common thing at most retail stores). have em check “OIMS”.. Two systems they use there.. the regular system that you normally see them use when they make a “booking” (that sheet with your purchase you take up to the casher) and OIMs..
IKEA is all Crap. I had a freind rave about how wonderfull the cafeterai was and waht a great palce it was to shop went there on a thursday afternoon. Ate some meatballs. Not impressed. Especial as the kitchwen emploeys were too lazy to rag off any counters. Plus the furniture all the merchandise was of extreamly low quality. People who are compairing this junk to Walmart are insulting. Some of What walmart sells is crap. But at least 50% of it is of reasonible quality. I din;t see anything at IKEA that was worth the energy of dragging home. It all off such low quality I wouldn’t even drag it home if they gave it to me for free. IF they gave me $50 to haul it away I am cheap enought I would, but it would go straight in the trash. It’s fricking garbage.
I know someone will coment that they are on a budget and need cheap childrens furniture etc…. I have two words for you Cardboard and Ductape. You could build furiture yourself of much better quality that IKEA’s stuff out of Cardboard and Ductape.
I can not overstate that this stuff is of extreamly low quality. The one thing I do wonder is who actualy buys this stuff? Didn’t they get a chance to look at it first? Or are they just dumb. I am sorry but I have little sympithy for anyone who bought something at one of there stores. I can see if you got fooled by the catolge. But upon observasion a reasonible person can tell this stuff is junk.
I work at IKEA and all I have to say is that people who shop there are all FUCKING IDIOTS. Maybe the reason why people receive such bad customer service is because IKEA coworkers are about to have a mental breakdown from dealing with such rude, impatient and illiterate shitheads all day. And as for the complaints about IKEA’s crappy furniture, what the fuck do you think you’re going to get when you pay half the price that you’d pay anywhere else? For fuck sake, stop complaining and just shop somewhere else.
How about this.
I was planning on buying a loft bed. I picked out all of this lovely crap to match the bed. By the time I got to the warehouse, I had been shopping for about 3 hours. But of course more than half the time I spent there was trying to get the hell out of there. When I went up to an employee to help me get my loft bed, the guy says: “Oh…that item had a defect and it had to be called back.”
OKAY. ANSWER ME THIS: WHY WOULD A STORE PUT UP AN ITEM FOR SALE IN THE SHOWROOM AND NOT EVEN BE SELLING IT?
The employee has no answer and merely shrugs.
STUPID!!!!!!!!!
JUST STUPID!
EATING SHIT > IKEA.
(:
This is ridiculous. You people who sit and complain don’t have any concept of how you got into these situations, because you are too stupid to realize that you caused it. Most people who end up in situations like this only have themselves to blame, no one else. Not the employees of IKEA and certainly not the company itself. This goes for any retail situation. People are just uneducated and don’t bother to put the time and effort to think before they buy. If you buy something you should educate yourself on what exactly you are purchasing. What may be a bad decision for you might be an excellent decision for someone else. Don’t just look at something and say “Wow, that’s pretty, I want it!”, but make sure it fits your needs and purpose. Don’t ruin other people’s oppurtunity to purchase reasonably priced functional furniture, because your fat ass 350 lb body breaks a chair that is only meant to support someone who is at a normal size and weight. If you buy something that doesn’t suit your needs and current situation than you deserve to wait in line to return it. Also, you only have all the other dumbasses to blame for your long wait to return an item. Some people think its fun to bash companies that provide something suitable for those people who are not rich and want to buy affordable things. Maybe if the rich suburban republicans would quit buying from IKEA just because they hear it is trendy and go back to spending the $1000 on a coffee table at Pottery Barn we wouldn’t have this problem. You get what you pay for and when I purchase from IKEA it meets my needs and I’m very happy. If you don’t like it don’t go there. Don’t ruin it for everyone else. Life is what you make of it and these people that do nothing but complain have truly miserable lives and I feel sorry for them.
>>
I SOOOO AGREE WITH LAUREN.
I work at IKEA and I HATE it. Being a Customer Service coworker – don’t buy crap you don’t need, you get what you pay for, PARTICLE BOARD, and if the public knew how to READ (which they clearly don’t) they would have no problem navigating the store and locating the PROPER merchandise by the corresponding tags and numbers. Customers are RUDE, IMPATIENT, and UNGREATFUL, we are there to HELP YOU, not be your f*ckin slave and if you want to be treated well, treat those who are helping you with a little more respect – we just work there, we don’t make the policies or the way the store is run. Should we go to your work place and treat you like shit because we don’t like certain aspects of your company?
If you worked for them you’d really know what “IKEA SUCKS” means,but then what would you expect from a company founded by a guy who was a member of the Nazi party until 1956?
No wonder the guys I work with refer to him as Ingvar Kuntrag.
I hate all stores, so I placed an order on line. After 24 hours with no email confirmation, I called. Had to wait the standard 15 minutes, and then was told that my item was not in stock. I asked why they didn’t email something, and they said….. Because it
As an IKEA worker I can tell you they {management} couldn’t care less about the customer or the worker on the frontline,infact the little worker is the meat in the sandwich between the customer and management,so “powerless” is an understatement.These are the workers that hate IKEA.The workers that write all the “IKEA is great” stories are either management,who can more or less hide from the customer or break the rules to get rid of the customer who is making it difficult for them.
That’s how it is in Australia,anyway and seems to be no differrent anywhere else by the looks.Just Google “IKEA SUCKS”or “I HATE IKEA” or “Ingvar Kamprad+Nazi”and you’ll have hours of interesting reading.
Infact I could go on for hours,too.
The bottom line at IKEA is the $$$$$$
but they want to squeeze that from the Co-worker by paying them as little as they can and the customer by making them do as much of the work as possible.
I’m amazed customers keep coming back to be treated like this,workers need to pay the bills but what’s the customers excuse,it’s not as though it’s great furniture.
(why do you think Ingvar is the richest man in the world ?…yes…yes…we know you’re not the richest man in the world Ingvar…yes…and together we save…and IKEA cares for the planet…but really the only true words you have ever spoken is and I quote…”Most things remain to be done”…well at IKEA they sure do.
I hope you get reincarnated as a customer service co-worker who has to take shit from the worst customers you could imagine and you have to abide by your own companies’stupid rules…in other words rot in hell.
The new Ikea in Canton, MI opened by my house. I love it, but definitely look into the products I’m buying. They range from “cheap joke” to “indestructable”, and you usually get what you pay for.
The comments about the moron customers are true. I’m talking to a salesperson, and some random asshole comes up and starts demanding answers, freaking out that he can’t find a lamp, and insinuating that it’s somehow her fault. WTF? Big cow families plug up whole aisles, etc. I’m fat too, but at least I have the presence of mind not to OBSTRUCT things!
I work in retail, and if one more customer makes the “come here”/”prostate exam” gesture, I swear I’m going to snap. “Hey you” and whistling are full of shit too.
come on people, get to work! stop winning!
I think you mean wining Jossie,because there’s not many winners in IKEA .-)